Family Advocate

Join the team!

Full-time: 40hrs/wk
Salary: $23.07/hr-$24.52/hr
Benefits: Health, dental, and vision insurance, holiday pay, generous sick, and vacation leave

Location: 1099 Sunnydale Ave., San Francisco, CA 94134 (Visitacion Valley) & SF satellite sites

Reports to: Program Manager/Director of Programs

Duties and Responsibilities:

  • Provide information and referrals to drop-in clients.

  • Coordinate services to include intake, assessment, and referrals to internal services, and community services providers.

  • Liaise with service providers to coordinate resources and services for families and to follow up with linkage to services offered.

  • Maintain client records in Salesforce and CMS and perform data entries.

  • Develop agency material including project flyers and other outreach materials.

  • Participate in agency meetings and outside training.

  • Conduct outreach and recruitment activities to the targeted population to effectively promote program services.

  • Assist in children and family events and groups.

  • Maintain required documentation for funding and statistical compliance.

  • Prepare project reports and other documents promptly.

  • Coordinate and or support the agency’s food distribution, diaper, and basic needs distribution.

  • Perform other duties as may be assigned.

Requirements:

  • BA/BS in Social Work, Psychology, or a related field preferred. Coursework and/or experience in the area of children and family services, communication skills, group dynamics, and community organizing.

  • 2 years of experience in the field of family support.

  • Productive team player who is proactive, self-motivated, creative, and organized.

  • Experience working with API, African American, and Chicano/Latino families in San Francisco.

  • Knowledge of and familiarity with San Francisco’s child welfare system and social services community. Demonstrated knowledge and skills in interviewing techniques, crisis intervention, and case management services.

  • Strong skills in writing, researching, and documentation.

  • Strong computer skills are a must.

  • Excellent interpersonal and communication skills.

  • Demonstrated ability to show a non-judgemental attitude, maintain client confidentiality, and experience working with various backgrounds.

  • Bilingual in Spanish or API language preferred.

APA Family Support Services (APA) is a community-based organization that focuses on the prevention and identification of child abuse/neglect in the community. Our mission is to promote healthy children and families by providing family support services to prevent child abuse and domestic violence and to advocate for culturally competent services through education, community building, and leadership development.

We do this through case management and family support services at our family resource centers. By providing parents with a safe and welcoming place outside of their homes, they increase their social circles and have a forum to gain their voice.

APA is also the lead for API Family Resource Network (APIFRN).

APA Family Support Services is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.